New Yorker article
A while back on the XP list someone recommended an article in The New Yorker about how air-traffic controllers work. I tried to find it online, but I couldn’t find it. Then I forgot about it. When I re-read the interview with Steve Johnson on emergence he referred to a book by Malcolm Gladwell. I checked the list of articles he had written and put out online, and there it was: The Social Life of Paper. I will read it this week.